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March 19, 2010, 08:14:38 AM

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Author Topic: vigil was down yesterday for 12hours (disappointed)  (Read 417 times)
lovelysummer
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« on: February 05, 2010, 01:31:02 AM »

Vigil was down yesterday for 12 hours and forum and  ticket support function  was unable to access , ftp conection was freeze.  Cpanel was super slow.
There were no annoucements and no other ways to send enquiry. I am not living in USA , and I do not think I will  use international call to ask for this.  Friend

Very sad  Crying or Very sad
« Last Edit: February 05, 2010, 02:17:00 AM by lovelysummer » Logged
katrina1
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« Reply #1 on: February 05, 2010, 03:48:21 AM »

I see no notes on any issues with Vigil yesterday or today and have not seen any tickets from other Vigil users. Are you still unable to access it?
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lovelysummer
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« Reply #2 on: February 05, 2010, 04:03:53 AM »

6 hours ago, the whole things resume normal.

But I had been tried many ways to connect to lunarpages in that particular 12 hours. I don' t think it was only Vigil had the problem .  I was unable to go here( forum), cpanel, ticket support , ftp connection, of course my site is down . All these areas were kept loading ...loading..everypages were loading .....finally stopped but incomplete.  Doh

Except this page is normal loaded http://www.lplogin.com/ (login portal).

I must state I can access the internet ( other sites) normally during the period of time.
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katrina1
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« Reply #3 on: February 05, 2010, 05:24:35 AM »

May have been an issue somewhere in the routing between your ISP and here. We were not down.
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MrPhil
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« Reply #4 on: February 05, 2010, 07:56:10 AM »

If you can't get to the ticket page, you can always open a support ticket by sending an email to support@lunarpages.com.
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lovelysummer
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« Reply #5 on: February 09, 2010, 03:08:35 AM »

If you can't get to the ticket page, you can always open a support ticket by sending an email to support@lunarpages.com.
Anyway thanks for your info
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