Web Hosting Forum | Lunarpages


*
Welcome, Guest. Please login or register.
Did you miss your activation email?


Login with username, password and session length
March 17, 2010, 10:12:52 PM

Pages: [1]   Go Down
« previous next »
  Print  
Author Topic: Whole site suddenly down?  (Read 398 times)
Fizman
Newbie
*
Offline Offline

Posts: 1
« on: January 29, 2010, 06:18:23 AM »
I was downloading files from my serverspace, and suddenly my site went offline???

http://www.veikkausforum.com Also I cannot log into my lunarpages account. Can you contact me asap veikkausforum at gmail.com

I have one bill, I had 14 days to pay it still, is it because of that? And are the all files in safe??


Br, Juha

Edit : Bill is paid.
« Last Edit: January 29, 2010, 06:37:03 AM by Fizman » Logged
wektech
Jedi
*****
Offline Offline

Posts: 920



WWW
« Reply #1 on: January 29, 2010, 07:29:16 AM »
I see the site up and working. So it is not offline.
Logged
Money savings tips for real people by real people!
Mitch
Senior Moderator
Berserker Poster
*****
Offline Offline

Posts: 12705


Business Development Specialist at Lunarpages


WWW
« Reply #2 on: January 29, 2010, 07:33:25 AM »
Yep, appears to be up from here too - might try accessing via a proxy, see if you can see it that way.

http://www.megaproxy.com/freesurf/  or http://www.proxify.com/

You can find a few more troubleshooting tips here:

Problems Pulling Up Web Site? via the Lunarpages Web Hosting Wiki
Logged
New Lunarpages Contest! - Win a Free Web Site Design! Enter Today!

Mitch the Moderator - follow me @lunarpages on Twitter!
Important Threads: Read This Before Posting! | Lunarforums Rules! | Mitch's Link of the Day!
Also, be sure to check out and subscribe to the Lunartics Blog and the Lunarpages Newsletter !

Need Web Hosting Help? Check out the Lunarpages Web Hosting Wiki. It has tons of tips, tutorials and resources!
MrPhil
Professor in Nanotechnology
*****
Offline Offline

Posts: 4597
« Reply #3 on: January 29, 2010, 07:57:25 AM »
Quote from: Fizman on January 29, 2010, 06:18:23 AM
I was downloading files from my serverspace
It's possible that you made too many FTP connections in too short of time, and protective software on the server thought there was a DoS attack on your site. If it doesn't clear up soon by itself, open a support ticket to get your IP address off the attack list.

Quote
Can you contact me asap veikkausforum at xxxxxx.com
This is a public forum. The whole world can see it, not just LP support, so it's not good to publish your email address unless you love receiving spam. Same goes for account names, credit card numbers, etc.
Logged
hilary
Newbie
*
Offline Offline

Posts: 2
« Reply #4 on: January 29, 2010, 05:30:33 PM »
I am having the same problem and it's been ongoing for a week now. I am unable to view my site but others can, I cannot access cpanel or FTP in. I was told my IP address is NOT blocked and that the server is functioning properly. Stumped the first tech I spoke to. Now since it's the weekend I unfortunately cannot speak to anyone. I am hoping the tier 3 support person my ticket was forwarded to can help. I'm ready to switch hosting companies now.
Logged
Arba
Galactic Royalty
*****
Offline Offline

Posts: 207
« Reply #5 on: January 30, 2010, 02:34:23 AM »
hmm, that is my problem last few months, it is really anoying and hard to understend. Just this morning I get 3-4 short downtime when my site go down and I need to whait few minutes to get him up again.
Logged
ZebraDreaming
Newbie
*
Offline Offline

Posts: 4
« Reply #6 on: January 30, 2010, 11:57:55 AM »
This is happening to me right now... has been down for about 8 minutes.... FTP connection gone suddenly, and can't get to the site... and I just rolled this site out for critique to some fans and potential design clients who can't get to it either. I imagine it'll be back up any minute now, but sheesh... what bad timing!

http://cyndicraven.com/music4/
Logged
Mitch
Senior Moderator
Berserker Poster
*****
Offline Offline

Posts: 12705


Business Development Specialist at Lunarpages


WWW
« Reply #7 on: February 01, 2010, 07:07:52 AM »
Remember, these forums here are not for official server side support.  Contact support@lunarpages.com or submit a help desk ticket to our support team if you need assistance.  They are here to help!
Logged
New Lunarpages Contest! - Win a Free Web Site Design! Enter Today!

Mitch the Moderator - follow me @lunarpages on Twitter!
Important Threads: Read This Before Posting! | Lunarforums Rules! | Mitch's Link of the Day!
Also, be sure to check out and subscribe to the Lunartics Blog and the Lunarpages Newsletter !

Need Web Hosting Help? Check out the Lunarpages Web Hosting Wiki. It has tons of tips, tutorials and resources!
Pages: [1]   Go Up
  Print  
« previous next »
 
Jump to: