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Author Topic: ZOSMA: Emergency restore - April 13th 2018  (Read 2742 times)

Offline tarikk

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ZOSMA: Emergency restore - April 13th 2018
« on: April 13, 2018, 10:50:04 PM »
Dear Customer,

The ZOSMA server requires a restore as the server has hardware performance issue. We have already began the restoration of ZOSMA to a new server. Original ZOSMA is up and running, but a bit sluggish.

The restore to a new server is being done from the latest functional backup (April 13th, 2018) , using the Bare Metal restore technique. While we do not have any estimated time for completion for the restore process our best projection would be that the machine will finish the migration in 24-48 hours from now.

You can see the status for this migration at any time in CAP area by logging in with your username and password from our main site, then clicking the Network Status icon. If you have any questions, please email on this process.

Thank you for your patience and we apologize for any inconvenience this may cause.

Lunarpages System Administrator Team