Lunarpages Web Hosting Forum

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21
Hosting Server Bulletins / LEDA Planned Move - 3rd April 2018
« Last post by vlad.panainte on March 30, 2018, 09:29:57 AM »
Hello,

We are contacting you as your account resides on the LEDA shared server. LEDA will be migrated to a new storage unit for increased performance on 3rd April 2018. The exact time and date for the switch to the new hardware will be announced through the 'Network Status' section of your https://account.lunarpages.com account at least 24 hours in advance. You will experience no downtime during this process, although we do suggest no significant changes be made to your site after you receive the second announcement.

We have backups on hand for all sites, email and databases in the event any issues arise from the migration.

Thank you for your patience and we apologise for any inconvenience in the interim. If you have any issues with your site, please contact support@lunarpages.com.

Sincerely,

Lunarpages System Administrator Team
22
Search Engine Optimization / Re: Traffic analysis tool!
« Last post by MrPhil on March 26, 2018, 06:05:36 AM »
Just how does whois help you with traffic analysis? It gives you information about a single, specified, website.
23
Search Engine Optimization / Re: Traffic analysis tool!
« Last post by BaldwinJackson on March 26, 2018, 05:51:11 AM »
Well there are several quality resources available online to monitor website traffic but among all those Google Analytics is the most reliable one. I would recommend you to use whois.net for website analysis. All the best. You can also try out heat-map if you need to monitor your own visitors behavior on any specify pages. Cheers
24
Search Engine Optimization / Re: How to optimize load speads
« Last post by BaldwinJackson on March 26, 2018, 05:45:49 AM »
Well I am assuing that you are using WordPress as your CMS in such case all you need to open any online speed analysis tool like page insight or  gtmetrix or pingdom. Enter your website and see how many technical issues are there. if you are technical enough to fix them then fix it and re-run the audit until you achieve 90+ score on any of these site. Secondly you also check out your website with seohealthcheck to see if there are any other issues. Well as far as my experience is concern I have seen several people website the most common issues found is using a low quality hosting provider. Folks generally recommend to use a quality hosting to help you to invest less in optimization. Anyways all the best. Don't forget to use a quality caching plugin. Cheers

<remove plug for competing host -- Mod.>
25
Hosting Server Bulletins / ORION: Emergency restore 25th March 2018
« Last post by Jassi on March 25, 2018, 10:01:20 PM »
Dear Customer,

The ORION server requires a restore as the server has hardware performance issue. We have already began the restoration of ORION to a new server. Original ORION is up and working.

The restore to a new server is being done from the latest functional backup (Mar 24, 2018 1:00:12 AM) , using the Bare Metal restore technique. While we do not have any estimated time for completion for the restore process our best projection would be that the machine will finish the migration in 24-48 hours from now.

You can see the status for this migration at any time in CAP area by logging in with your username and password from our main site, then clicking the Network Status icon. If you have any questions, please email support@lunarpages.com on this process.

Thank you for your patience and we apologize for any inconvenience this may cause.

Lunarpages System Administrator Team
26
Has anyone on the support side been able to explain just what a "stuck process" or "stuck table" is? I presume something has gotten into an infinite loop. For a database, it would seem to be an error in the MySQL code (nothing you can normally do about it, unless you're doing some very advanced procedure stuff), but for a process, it might be something in your code. I suppose that it could also be some sort of deadlock over resource contention, but again, that's almost always an OS issue and not end-user code.

Has support offered any guidance on what might need updating in .htaccess or php.ini when your server is upgraded or account moved? Some obsolete settings may cause a 500 error, but I'm worried that from the sound of it, there are old settings that are simply ignored, or worse, do the wrong thing now. That should be the responsibility of the hosting company (LP) to at least document such things, if not scan customer accounts.
27
I've started the process of putting everything behind CloudFlare, to help reduce traffic and hopefully displace some 500 errors.  I'm doing everything I can but am extraordinarily frustrated.  Time to call support a again...

I've been through the same thing. I've tried blocking the IP addresses of suspicious activity (pretty much all of Russia and China must be blocked at this point), and I've installed Cloudflare (which didn't seem to have an effect at all, to be honest). Blocking IP addresses seemed to help temporarily, but the problem always returns.

I even moved 2 of my 3 websites that were sharing my LP account to another host thinking that would reduce the resource usage... those two websites are working great on my new host, but the one that remains on LP has gotten worse instead of better. The 508 errors used to be intermittent, now they are constant. I can't even log into my cPanel or FTP. And wouldn't you know it? I just renewed my LP hosting for another year a few days ago.

The server should not be having this much difficultly serving my small low traffic websites. It's not like I'm Facebook or something. My websites have never been super popular, and they've never used a ton of bandwidth or disk space. Ever since sites like Facebook and Twitter came along my sites have gradually lost more and more regular visitors. So I find it very difficult to believe my small websites are putting a strain on the server when they never did in their heyday several years ago.

I've been hosting the same 3 websites on my Lunar Pages account for almost 20 years now (since 2001). I've recommended LP to many people. But it looks like it's time for me to leave.
28
Latest Hosting News and Announcements / Lunarforums upgrade complete 3/23/18
« Last post by AndrewD on March 23, 2018, 08:46:05 AM »
Hello,

The upgrade is now live. Please let us know through either our helpdesk (https://support.lunarpages.com/dashboard) or by dropping us an email at support@lunarpages.com if you notice anything that's not working as it should on the forums or if you happen to have any kind of questions or concerns.


Thank you.
29
Hosting Server Bulletins / WILLOW Emergency Restore - March 16th 2018
« Last post by tarikk on March 17, 2018, 03:29:00 AM »
Dear Customer,

The WILLOW server requires a restore as the server has issue with the file system that was preventing it to boot properly. We have already began the restoration of WILLOW from its latest snapshot that was taken on March 16th 2018. While we do not have any estimated time for completion for the restore process our best projection would be that the snapshot restore will be completed within in 24 hours.

You can see the status for this migration at any time in CAP area by logging in with your username and password from our main site, then clicking the Network Status icon. If you have any questions, please email support@lunarpages.com on this process.

Thank you for your patience and we apologize for any inconvenience this may cause.

Lunarpages System Administrator Team
30
Web Site Management / Re: PHP 7.x?
« Last post by MrPhil on March 16, 2018, 10:25:37 AM »
Just a reminder, the clock is ticking down...

  • PHP 5.5 and earlier totally unsupported
  • PHP 5.6 security support ONLY until 31 December 2018
  • PHP 7.0 security support ONLY until 3 December 2018
  • PHP 7.1 supported through 1 December 2019
  • PHP 7.2 supported through 30 November 2020
  • PHP 7.3 release expected late 2018

http://php.net/supported-versions.php

I have yet to see any announcements (my server is currently at PHP 5.6) regarding PHP 7 being available, or when its use will be mandatory. Are there any .htaccess or php.ini statements to temporarily run on 7.0 or 7.1 for testing? How about testing tools or scanners to flag problem areas? I'd be more comfortable knowing that my site is OK on PHP 7.x, when the changeover comes.
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